Privacy Policy

Last Updated: March 2026

Introduction

Platinum Communication Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

Name
Email address
Phone number
Company information (if applicable)

Technical Information

IP address
Browser type
Device information
Website activity and usage data

This information may be collected when you:

Contact us through our website
Communicate with our team
Request services or support

How We Use Your Information

We use the information we collect to:

Provide customer service and technical support
Respond to inquiries and service requests
Communicate regarding accounts or services
Improve our website and services

SMS Communications

Platinum Communication Solutions may communicate with customers via SMS for purposes such as customer support, service notifications, or account-related updates.

Before sending SMS messages, we confirm customer consent through a consent confirmation message.

Customers receive a message asking them to confirm their consent by replying START. Messaging will only begin after the customer confirms consent.

Message frequency may vary
Message and data rates may apply
Customers may reply STOP at any time to opt out of SMS communications
Customers may reply HELP for assistance

Information Sharing

We respect your privacy and do not sell or rent personal information.

No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.

Third-Party Services

We may use trusted third-party service providers to help operate our website or provide services. These providers only receive the information necessary to perform their functions and are required to maintain confidentiality.

Your Rights

You may request to:

Access the personal information we maintain about you
Correct or update your information
Request deletion of your information where applicable

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Platinum Communication Solutions
support@platinumcs.net
903-405-3445
www.platinumcs.net