About Us

Platinum Communication Systems, founded in 2016 by David Fortriede,

has a mission to elevate businesses' communication with their customers.

Platinum CS was built on a simple belief: business communication shouldn’t be complicated.

East Texas businesses deserve clear calls, easy tools, and real support — without confusing technology or out-of-state call centers.

We created Platinum CS to give local companies a better choice.

- A company that answers the phone.

- A company that shows up.
- A company that treats you like a neighbor — because you are.

⭐ Our Mission

To keep East Texas businesses connected with simple, reliable communication solutions and support you can trust.

No gimmicks.
No runaround.
No tech overwhelm.
Just honest service and dependable systems that work every single day.

⭐ Why We Exist

Most business owners don’t want “high-tech.”They want phones that work, internet that stays up, and help that comes fast. We’re here to bridge that gap — taking modern communication tools and delivering them in a way that feels familiar, friendly, and easy for everyone in the office, from the front desk to the back office.

So, why should you choose us?

With Platinum Communication Solutions, you'll unlock:

Local Support

When you call, you get a real person right here in East Texas — not a national queue or a chatbot maze.

Simple Tools

We offer communication systems your team can actually use, without months of training or complicated screens.

Reliable Service

From phone systems to failover internet, we keep your business running smoothly and step in when something goes wrong.

Honest Communication

No hidden fees, no surprises, no “gotcha” contracts. Just clear expectations and reliable results.

At Platinum Communication Solutions, we're not just about services; We’re proud to support the same businesses we shop at, eat at, and live beside.