Meet Your Local Tech Neighbors

Platinum CS was built on a simple belief: business communication shouldn’t be complicated. East Texas businesses deserve clear calls, easy tools, and real support; without confusing technology or out-of-state call centers.

We created Platinum CS to give local companies a better choice:

A company that answers the phone.
A company that shows up.
A company that treats you like a neighbor—because you are.

Most business owners don’t want “high-tech.” They want phones that work, internet that stays up, and help that comes fast. We’re here to bridge that gap—taking modern communication tools and delivering them in a way that feels familiar, friendly, and easy for everyone in the office.

Platinum Communication Systems was founded in 2016 by David Fortriede with a simple mission: to give Tyler businesses a local alternative to national carriers. Today, under Yamillette Freeney leadership, we continue that legacy of 'Neighbors serving Neighbors.' We’ve combined David’s founding vision with the latest 2026 AI and cloud technology to ensure your business stays ahead, without ever losing that personal, on-site support you can only get from a local owner.

So, why should you choose us?

With Platinum Communication Solutions, you'll unlock:

Local Support

When you call, you get a real person right here in East Texas — not a national queue or a chatbot maze.

Simple Tools

We offer communication systems your team can actually use, without months of training or complicated screens.

Reliable Service

From SkySwitch powered phone systems to failover internet, we keep your business running smoothly and step in personally when you need us.

Honest Communication

No hidden fees, no surprises, and no 'gotcha' contracts. Just clear expectations and reliable results for our Tyler neighbors.

At Platinum Communication Solutions, we're not just about services; We’re proud to support the same businesses we shop at, eat at, and live beside.